Healthcare
IMAGE 1

Our Mission

The United States continues to represent the highest per capita spend for Healthcare in the world; but ranks below average in avoidable mortality. Our mission is to leverage technology to lower delivery costs and engage healthcare members in a partnership for healthy behavior.

Health Care Operations Management Solutions

Solution Suite

Public Sector Solutions Group

Omni-Channel Outreach

The next generation of digital outreach features a virtual assistant with whom membership can interface and receive answers in real time.  This enhanced solution may be used to send notices or create custom journeys based on the needs of the member.  Custom journeys feature referrals, wellness checks, and rewards among other services.  The goal is to ensure the member is receiving a personalized service that supports their healthy journey.

Use Cases:

Campaign and Event Notices

ER Diversion

HEDIS Outreach

HRS /HRA

Redeterminations

Public Sector Solutions Group

Member Services

PS2G keeps members first when constructing solutions in line with our clients.  We consider the membership demographics and build in intelligence to verify our assumptions.

Use Cases:

Critical Incident Reporting

Customer Service Call Centers

Rewards & Reward Administration

Public Sector Solutions Group

Consulting

A lean six sigma black belt leads this team with over 10 years of experience in Managed Care and Public Health.  Our team uses the rigor of continuous improvement to drive meaningful and sustainable innovation. 

Use Cases:

SDOH

Operational Efficiency

  • Claims / Provider Relations
  • Quality
  • Compliance

“Patient-centered care…relies upon effective communication, empathy, and a feeling of partnership….” HealthAffairs